Technical Support and Education Resources The following technical support resources are available to you. You can access the most current versions of this manual and other books by going to: http://www.vmware.com/support/pubs Online and Telephone Support Customers with appropriate support contracts should use telephone support for the fastest response on priority 1 issues. Go to http://www.vmware.com/support/phone_support.html. Support Offerings Find out how VMware support offerings can help meet your business needs. Go to http://www.vmware.com/support/services. Customers with appropriate support contracts should use telephone support for the fastest response on priority 1 issues. Go to http://www.vmware.com/support/phone_support.html. VMware Professional Services VMware Education Services courses offer extensive hands-on labs, case study examples, and course materials designed to be used as on-the-job reference tools. Courses are available onsite, in the classroom, and live online. For onsite pilot programs and implementation best practices, VMware Consulting Services provides offerings to help you assess, plan, build, and manage your virtual environment. To access information about education classes, certification programs, and consulting services, go to: http://www.vmware.com/services/.